RUCker App Terms of Use

1. The Purpose of RUCker

RUCker is used to track vehicle mileage and location to help customers manage Road User Charges (RUC) and vehicle safety. 2. Privacy & Tracking (Your Consent) By using this App, you acknowledge and agree that: 

2. Privacy & Tracking (Your Consent)

By using this App, you acknowledge and agree that:

• Location Tracking: We collect GPS, mileage, and motion data (accelerometer/gyroscope) from your device and/or the vehicle.

• Background Tracking: If enabled, the RUCker track's location even when closed, to ensure RUC mileage is recorded accurately.

• Data Sharing: Trip information including start/end times and locations is available to the vehicle owner(s), your Fleet Manager (if you have one), and VTNZ. We also provide mileage information to Waka Kotahi (NZTA) and trusted third‑party partners to help process your RUC.

• 2025 Privacy Rights: In accordance with the Privacy Act 2025, you have the right to access any personal information we hold about you and request corrections if the data (such as a recorded trip) is inaccurate.

2. Privacy & Tracking (Your Consent)

By using this App, you acknowledge and agree that:

• Location Tracking: We collect GPS, mileage, and motion data (accelerometer/gyroscope) from your device and/or the vehicle.

• Background Tracking: If enabled, the RUCker track's location even when closed, to ensure RUC mileage is recorded accurately.

• Data Sharing: Trip information including start/end times and locations is available to the vehicle owner(s), your Fleet Manager (if you have one), and VTNZ. We also provide mileage information to Waka Kotahi (NZTA) and trusted third‑party partners to help process your RUC.

• 2025 Privacy Rights: In accordance with the Privacy Act 2025, you have the right to access any personal information we hold about you and request corrections if the data (such as a recorded trip) is inaccurate.

3. Your Responsibilities

• Safe Driving: You must comply with all NZ road safety laws. VTNZ and its partners are not liable for any incidents resulting from distracted driving.

• Accuracy: You agree to provide correct odometer readings to be recorded for the purpose of purchasing Road Users through RUCker.

• Device Care: You are responsible for keeping your mobile device charged. VTNZ and/or its partners are not responsible for RUC non-compliance caused by your device running out of battery or having GPS disabled.

4. Report Access

• Private vehicle owners have access to their own reports of vehicle-usage and driving-events (heavy braking or speeding).

• Fleet Managers can access vehicle‑usage and driving‑event reports (heavy braking or speeding) for safety and tax compliance.

5. Limitation of Liability

VTNZ provides this service "as is" during this trial period. While we strive for 100% accuracy, we are not liable for any government fines, RUC penalties, or "off-road" refund denials resulting from GPS drift, signal loss, or app errors. Final responsibility for valid RUC lies with the vehicle operator/owner.

6. Ending Use

You can stop tracking by logging out or uninstalling the App. If you are looking to delete
your account and end your subscription, please contact our RUCker Support Team on
0800 782 537 or email us at rucker@vtnz.co.nz